{"id":509,"date":"2013-11-18T19:09:23","date_gmt":"2013-11-19T00:09:23","guid":{"rendered":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/?p=509"},"modified":"2013-11-18T19:09:23","modified_gmt":"2013-11-19T00:09:23","slug":"janitorial-manager-meetings-get-results","status":"publish","type":"post","link":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/janitorial-manager-meetings-get-results\/","title":{"rendered":"Janitorial Manager Meetings That Get Results !"},"content":{"rendered":"

Let’s face it, most people don’t like meetings.\u00a0 I never did.\u00a0 But as you’re blessed with more and more janitorial business growth, you’re going to need them… And if properly planned, you’re going to love the results of your janitorial manager meetings. Twenty-five years in this industry has taught me that a weekly (group) meeting with my managers and supervisors is an essential tool to keep my company on the right track.<\/p>\n

The underlying purpose of these meetings is to support my three main goals:<\/p>\n

1. Customer Satisfaction – Keep that customer happy!<\/p>\n

2. Cleaning Quality – Keep that building clean!<\/p>\n

3. Company Budgets \u2013Keep our company Profitable!<\/p>\n

Nothing beats face time when it comes to praising a job well done, moving everyone in the right direction, and reinforcing accountability.\u00a0 But because I have multiple Area Managers, responsible for multiple customer facilities, there are always (too) many items to cover. To ensure that we focus on the top 10-12 items that need the most attention, I’ve create an agenda guideline that I’d like to share…<\/p>\n

    \n
  1. Have A Written Itemized Agenda:<\/strong> Be prepared and know exactly what your objectives are. Every meeting should have a clear purpose to affirm what\u2019s right, identify what\u2019s wrong and correct what\u2019s wrong.<\/li>\n
  2. Short And Simple:<\/strong> Try to keep the meeting to 1hour to 1.5 hours max. Focus on the \u201chot spots\u201d.<\/li>\n
  3. Keep The Focus:<\/strong> Keep the meeting on task. You need to direct the flow of the meeting and go item by item on the agenda. If someone wants to jump ahead to an item farther down the list, calmly direct them back to the task at hand. Not because you\u2019re a control freak, but because you need to maintain order and structure to have an effective meeting.<\/li>\n
  4. Review Last Meeting?<\/strong> Acknowledge what was corrected from last meeting. Any items from last week\u2019s meeting that are still not corrected are first on this week\u2019s agenda.<\/li>\n
  5. Acknowledge What\u2019s Right:<\/strong> Praise the good! Thank those responsible in front of their peers!<\/li>\n
  6. Identify What\u2019s Wrong: <\/strong>Here\u2019s two examples:\n