{"id":90,"date":"2013-04-22T17:37:45","date_gmt":"2013-04-22T21:37:45","guid":{"rendered":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/?p=90"},"modified":"2018-07-01T20:13:11","modified_gmt":"2018-07-02T00:13:11","slug":"janitorial-site-supervisor-incentives-that-work","status":"publish","type":"post","link":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/janitorial-site-supervisor-incentives-that-work\/","title":{"rendered":"Janitorial Site Supervisor Incentives That Work!"},"content":{"rendered":"<p>If you want to stay in the janitorial industry for very long \u2013 and you should because it can be extremely rewarding, both personally and financially \u2013 you\u2019ll have to do the math.<\/p>\n<p style=\"text-align: center;\"><strong>Goal + Incentive = Happy Customer<\/strong><\/p>\n<p>There\u2019s a lot to be said about the first part of the equation \u2013 your Goal \u2013 and I\u2019ll talk about that in detail at another time. For now, suffice it to say that your goal is to maintain a high level of cleanliness for your customer at a profit. But as we all know, that objective is hard to consistently execute within a narrow profit margin.<\/p>\n<p>That\u2019s where the essential but overlooked second part of the equation comes in, an Incentive for your Site Supervisor. You might ask, \u201cWhy should I have to motivate someone to do their job? Isn\u2019t a decent paycheck incentive enough?\u201d Well, after 25 long years of dealing with hundreds of job sites and thousands of employees, I\u2019ve got a short answer for you &#8211; NO.<\/p>\n<p>I\u2019m not saying that people are bad or lazy or ungrateful. But when I\u2019m asking folks for above average and excellent work on a consistent basis, the carrot approach has more than paid for itself in my operations. (Just ask my happy customers.)<\/p>\n<p>Any incentive program should be a Win\/Win for both you and your supervisors. It should have numerically measurable results and your team should consider its targets to be reasonable and attainable.<\/p>\n<p>Plus the incentive should be adequately enticing. Over the years, I found that nothing works better than a monthly, cash bonus. It doesn\u2019t have to be huge, but it does have to be green. \u201cAttaboys\u201d and name recognition in the newsletter are nice \u2013 and we issue plenty of these at my company \u2013 but those don\u2019t cover the cable bill.<\/p>\n<p>So, for those site supervisors that oversee cleaning crews of three or more people, I offer 3 simple bonuses.<\/p>\n<ol>\n<li>Cleaning Quality Bonus ( $25): Achieved via inspections. A written, quality inspection score of 90-100 earns a bonus of $25.<\/li>\n<li>Customer Satisfaction Bonus ( $25): Achieved via a customer satisfaction survey. A score of 90-100 earns a bonus of $25.<\/li>\n<li>Labor Under Budget Bonus ($2.50 per hour): Between 5 hours under budget and 20 hours under budget, a supervisor earns $2.50 for each labor hour saved (for a maximum payout of $50). Note: Attempting to save more than 20 labor hours per month at a job site will cut into quality.<\/li>\n<\/ol>\n<p>As you can see, this isn\u2019t an expensive incentive plan, maxing out at $100 per month, per supervisor. But my supervisors love it and the results are undeniable! I just wish that someone had told me early in my career, like I\u2019m telling you now, how effective a simple little program like this can be. In addition to facilitating labor savings, my supervisors have embraced two key metrics \u2013 inspections and company surveys \u2013 as their score sheets. We\u2019ve all gained quality and productivity and profits that we wouldn\u2019t have attained without a motivation program.<\/p>\n<p>Bottom line: A good janitorial site supervisor incentive program does not cost \u2013 it pays!<\/p>\n<p>Get it? Got it? Good! I\u2019d love to hear about any incentive plans that have worked for you or any that you\u2019re considering\u2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to stay in the janitorial industry for very long \u2013 and you should because it can be extremely rewarding, both personally and financially \u2013 you\u2019ll have to do the math. Goal + Incentive = Happy Customer There\u2019s a lot to be said about the first part of the equation \u2013 your Goal &hellip; <a href=\"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/janitorial-site-supervisor-incentives-that-work\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Janitorial Site Supervisor Incentives That Work!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10,45,43],"tags":[6,11,9,7],"_links":{"self":[{"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/posts\/90"}],"collection":[{"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":10,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/posts\/90\/revisions"}],"predecessor-version":[{"id":101,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/posts\/90\/revisions\/101"}],"wp:attachment":[{"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/media?parent=90"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/categories?post=90"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cleanlyrun.com\/wpDrakeBlog\/wp-json\/wp\/v2\/tags?post=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}